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The 7 Google Business Profile fields most businesses leave half-done

Your profile is often the first thing a customer judges. Here's what to check tonight.

  1. 01

    Primary category matters more than almost anything else on the profile. Pick the one that best describes what you want to be found for — not the broadest option.

  2. 02

    Add secondary categories only if you genuinely offer those services. Irrelevant categories dilute relevance.

  3. 03

    Fill in services with plain-English names and short descriptions. Customers read them; they also help Google understand what you do.

  4. 04

    Upload real photos regularly: team, vehicles, premises, finished work. Stock images don't build trust.

  5. 05

    Keep hours accurate — including holidays. Nothing kills trust like showing 'Open' and not answering.

  6. 06

    Make sure your name, address and phone match your website exactly.

  7. 07

    Reply to reviews, good and bad. Future customers read your replies more closely than you'd think.

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